Feature Requests

Can we please look at the ability to open the case as a new tab - for existing cases. We have the ability to do this when a new case is added however for cases with multiple stages it would be helpful once new scans are added to also be able to open that case in a new tab automatically.

please can we look to increase the countdown time on the scahub booking in.

the basket automations we set up dont work when booking in from scanhub ie add 3d model when booking in a crown

Is it possible to have the PDF (printable order form that has come from 3shape) as a print option when we want to create the order at the bottom near lab docket boxes etc?

We need the order source folder containing 3OXZ to open in Exocad.

We need the order source folder containing 3OXZ to open in Exocad.

would it be possible to be able to link a remake request that's came through scanhub to a previous case we already have dispatched. "So it would be related to a case from last week for example. We sent trays 1 didn't fit so today we would receive a new scan but requesting a "remake" for the case from last week but we can't link it to last weeks case from scanhub so we have to book in scnahub case pull files off, delete the the case & then rebook manually as a remake against the earlier case"

Scans remain in the second instance of scanhub even though they have already been booked in and need to be manually deleted. Concern that technicians might accidentally delete valid scans when using bulk edit.

Can we make it to where - case notes & scanid automatically populate into the workorder in the scanhub