Latest Action Field on Orders
M
Matt Ratliff
The current order status order flow on the orders page does not allow us to identify which task or station currently has the order when using Workbench. Can a "Last Action" field be added to the orders that incorporates the Task, Technician and Date (as we have similarly logged) so that at a glance we can see who is working on an order and how long since that task started.
L
Linda Sutton
We have asked our Technicians to accept work on Workbench in the morning to try and help us identify who has the job. ~But this definitely needs improvement.