Duplicate Cases sent from Dentist via ScanHub | Voters

Duplicate Cases sent from Dentist via ScanHub

under review

Charles Best

Would it be possible to merge cases together if a dentist sends a case through separately? For example, a case is sent with the preps & another case is sent with the pre-op. Currently these come through as 2 different cases - whereas in reality it's meant to be 1.

September 24, 2025

Seth

marked this post as

under review

Seth

Hey Charles,
You have the ability to just click "Update Order" when booking in the second order. 
Or if you are saying sometimes you don't know it's an order update until after and need a merge function after this process?