1 line payments in activity
Dory Sartoris
When you have this clicked "on" in the finances settings, it does not show any overpayments. We want all the payments totaled to show once on the statement, but if that payment was more than owed, it needs to show the full amount. For example, the account owed $1,000 but paid $1,200. If the payment can't show as the full $1,200 then it needs to at least show $1,000 payment then another line of $200 overpayment.
J
Jan Lawrence
It would be less confusing, especially for the customer, to see their full payment instead of having to look for two transactions. This platform needs to be user friendly for the customer.